Terms and Conditions

At PhilCan Oasis Private Resort, we strive to create a clean, safe, and enjoyable environment for all our guests. Please review the following terms and conditions to ensure a smooth and pleasant stay.

General Policies
  1. No Smoking or Vaping:
  • Smoking and vaping are strictly prohibited inside all rooms and common areas. Designated smoking areas are available for your convenience.
  1. Check-In and Check-Out:
  • Daytime Rate: Check-in at 8:00 AM; check-out at 5:00 PM.
  • Nighttime Rate: Check-in at 8:00 PM; check-out at 6:00 AM.
  • 22-Hour Rate: Check-in at 8:00 AM; check-out the following day at 6:00 AM.
  1. Late Departures:
  • Late check-out requests are subject to approval and may incur additional charges. These must be strictly observed to accommodate incoming guests.
  1. Quiet Hours:
  • Quiet hours are observed from 10:00 PM to ensure a peaceful environment for guests and compliance with local Barangay rules.
  1. Maximum Occupancy:
  • A maximum of 70 overnight guests are allowed on the premises at any time.
  1. No Pets Allowed:
  • For the comfort of all guests, pets are not permitted on the resort premises.
  1. Alcohol Consumption:
  • Guests are welcome to enjoy alcohol responsibly. Please ensure that all resort property is respected and that other guests are not disturbed.
  1. Cleanliness Upon Departure:
  • Guests must leave the area neat and clean upon departure. All garbage should be stored in designated garbage areas, and smoking butts must be disposed of in proper smoking receptacles.
  1. Security:
  • The resort is equipped with 24-hour CCTV surveillance to ensure the safety of all guests and their belongings.
Reservations and Payments
  1. Booking Confirmation:
  • Reservations require a 50% deposit upon booking, with the remaining balance due upon check-in.
  1. Cancellation Policy:
  • Cancellations made at least 72 hours prior to the scheduled arrival date will not incur a penalty. Cancellations within 72 hours or no-shows will result in a charge equivalent to one night’s stay.
  1. No-Show Policy:
  • Failure to arrive will result in a charge for one night, and the remaining reservation will be canceled.
Guest Responsibilities
  1. Damage Policy:
  • Guests are responsible for any damage to resort property and will be charged accordingly.
  1. Security Deposit:
  • A ₱5,000 security deposit is required upon signing a waiver form at check-in.
  • This deposit will be refunded upon departure, provided that the area is left undamaged following an inspection by resort staff.
  1. Lost Items:
  • The resort is not responsible for lost or stolen items. Please secure all personal belongings during your stay.
  1. Supervision of Children:
  • Children must be supervised by parents or guardians at all times to ensure their safety and the comfort of other guests.
 Amenities and Facilities
  1. Wi-Fi: Complimentary high-speed Wi-Fi is available throughout the resort for all guests.
  2. Parking: Free parking is available on a first-come, first-served basis.
  3. Pool Usage:
  • All swimmers, including adults and children, must swim at their own risk as there is no lifeguard on duty.
  • Children must be accompanied by an adult at all times while in the pool.
  • Parents are responsible for supervising their children while using the pool.
  • Adults must also adhere to swim-at-own-risk policies.
  1. BBQ and Kitchen Facilities: Guests are welcome to use the outdoor kitchen and BBQ area. Please bring your own utensils and charcoal.
Event Hosting Guidelines
  1. Event Support: Guests hosting events are responsible for maintaining cleanliness and ensuring all attendees adhere to resort policies.
  2. Noise Levels: Noise curfews apply to all event guests. Amplified music and Videoke must end by 10:00 PM.
  3. Event Capacity: Events may host up to 150 guests.
Liability and Waiver
  1. PhilCan Oasis Resort is not liable for injuries or accidents resulting from guest negligence or improper use of resort facilities.
  2. Guests agree to use all amenities responsibly and comply with safety guidelines provided by resort staff.
  3. See Web page under Info dropdown for a copy of Liability waiver.
 Prohibited Items and Activities
  1. Firearms, fireworks, illegal substances, and other hazardous items are strictly prohibited on the premises.
  2. Activities that may cause damage to property or disturb other guests are not permitted.